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Troubleshooting
MaxiVista is very easy to use and should work fine "out-of-the-box". However, technical limitations and unavoidable interferences may require to troubleshoot your installation.
General
The foremost important tip: Most of the common issues are network connection based.
- Use the latest version. Your installation may be out-of-date, even if you checked for updates. The latest version can always be found on the download page.
- MaxiVista cancels playback after a few repetitions by design if you are using the demo version or features of a higher edition than purchased. Make sure to register a license key that fits to the features you are using (or disable using unpaid features in "MaxiVista settings » User Interface").
- Mac only: If MaxiVista crashes if you press Record, (re)authorize the security access settings in macOS. Please carefully follow the installation instructions. You may need to reconfirm the settings after a software update.
Security-sensitive applications (for example, banking software) may be protected against remote automation to protect unwanted access, making them impossible be controlled by MaxiVista. Please also check if any antivirus program blocks MaxiVista from operating.